Online Coaching Suitability

Suitability for Online Work

1. You are an adult of over 18 years of age.

2. You have access to a private computer that is connected to the internet and have access to it for sessions either by email, video conferencing (Skype) or instant message (Skype) and can undergo confidential sessions lasting an hour or more.  If the connection is at any time problematic, a different method such as telephone may be used.

3. If using email, you have technical ability to set up and use encrypted email such as hushmail [hushmail.com] and can access this email within the agreed timeframe after our first contact.  Further details can be sent at the.  If there are any problems with this method of communication, a different method will need to be sourced.

4. You can demonstrate understanding of this method of communication and timescales utilised with synchronous (immediate such as instant messaging) or asynchronous (emails sent and responded to at different times) and understanding of how writing can be beneficial therapeutically.  You can write as much as you want and as your therapist I will respond within the agreed time frame unless circumstances dictate otherwise.

5. What prior understanding, experience have you previously had of “cyberspace” and online relationships?  Do you undertake other activities online such as social networks and forums?

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6. Compare this with face to face chatting, how does this compare?  Which feels most comfortable for you?

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7. What are Your Expectations?

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8. If you have any of the following conditions, please check out other forms of support such as face to face counselling, or the Samaritans if more urgent help is required: www.samaritans.org.

–  Feeling suicidal
–  Borderline personality disorder
–  Self-harming behaviour
–  Drink problems
–  Drug abuse
–  Serious mental health problems (Schizophrenia, bi-polar disorder, paranoia)

9. Interruptions to work.  With the best will in the world, our work together may be interrupted.  This may be because the client has things to attend to or the coach has things to attend to.  If interruptions are unavoidable and therapy has been paid for, both coach and client agree to discuss this and agree on the next available date for resuming coaching.  If sessions have been booked and not paid for, the coach reserves the right to withhold sessions until they have been paid for.  This is to protect the coach from loss of income.

11. If coaching has been interrupted and session fees paid for, coaching can be resumed for a period of up to six months following payment.  Prior to this time, sessions can be refunded pro rata depending on the balance / session rate.

12. Hiding physical issues.  Sometimes online work can be ideal if a client finds it hard to meet someone face to face.  However the disadvantage of online work is that visual clues can be missed and might inhibit the working alliance.

13. Cross-cultural issues.  Online work may overlook some cross-cultural cues yet conversely may make things smoother.  This may be highlighted once coaching gets underway and this is also where clear communication as to what each party means is vital.  If at any point either party makes an assumption that is incorrect, this needs to be discussed with care.

14. Many other resources are available online beyond your coach.  A good coach will point you in the direction of other resources if appropriate, or may source pictures and diagrams to help you.  There are also online forums, messaging groups and other online therapeutic and coaching sites to carry out various exercises in between your coaching sessions.

15. If you have access to a printer and scanner, you can print them out, use them creatively and then scan and email back to your therapist.  If you do not have access to a printer or scanner, then please let your coach know at the start of therapy.

16. Remember if you are feeling suicidal, make sure you are registered with your doctor and have emergency numbers to hand at all times.  Obvious numbers to have to hand are:

– 999
– Local Doctor
– Samaritans (24 hours per day, 7 days per week): tel: 08457 90 90 90* (UK); 1850 60 90 90* (ROI) email: jo@samaritans.org, website: http://www.samaritans.org

Please sign to say you have read this document and are happy to proceed on this basis.

 

Signed: …………….…………………………………….     Date: …………………….